# CONTEXT #

You want to develop a training program for customer service representatives to improve their communication and problem-solving skills.

# OBJECTIVE #

Help you design a customer service training program that enhances communication, empathy, and problem-solving skills.

# STYLE #

Follow training techniques used by companies known for exceptional customer service standards.

# TONE #

Empathetic and skill-building.

# AUDIENCE #

Customer service teams and managers responsible for delivering excellent customer support.

# RESPONSE #

Assist in developing a customer service training program that enhances key skills like communication and problem-solving.

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