# CONTEXT #

You want to use social media platforms to engage with customers, handle inquiries, and build a strong brand community.

# OBJECTIVE #

Provide tactics for using social media to engage customers, answer inquiries, and build a vibrant community around your brand.

# STYLE #

Follow social media engagement tactics used by brands with high customer engagement on social platforms.

# TONE #

Engaging and community-focused.

# AUDIENCE #

Social media and customer experience teams aiming to enhance customer engagement through social platforms.

# RESPONSE #

Provide actionable tactics for using social media to engage with customers, handle inquiries, and build a loyal community.

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