Airbnb Icons place
Article

The economics of Airbnb Icons

Airbnb experience showcase

Airbnb recently built an exact replica of the UP house that you can stay in.

Airbnb experience showcase

Complete with bedroom

Airbnb experience showcase

and living room

Airbnb experience showcase

and of course, balloons!

I wanted to understand why they did this.

They have 447 million nights booked per year and this is only one house!
And also, couldn't they have just...
Airbnb Icons place

spent millions on Google Ads?

Let's start with the revenues

Revenue Chart

2023 Revenue Comparison

Showing revenue figures for top travel companies in 2023
And compare that to Google Ad Spend

Google Ad Spend Chart

2023 Google Ad Spend Comparison

Showing Google Ad Spend figures for top travel companies in 2023
Yes you read that right, Booking.com spends 3.2 billion on Google Ads!
In fact Brian Chesky said in an interview, that these large companies spend as much as 40% of their revenue on marketing!
Yet Airbnb spends only a fraction of what they spend on Google Ads.
If you have ever run a Google Ad campaign, you know that it can be expensive and that there is also diminishing returns particularly in competitive markets.
This is true even if you are running a campaign for $6,000 a month let alone $600 million.

Introducing Earned Media

Earned media is when you get free publicity from the press or social media.
Light mockup
Airbnb experience showcase

Basically you make something so interesting that people want to talk about it.

Remembering that there is only so many keywords you can bid on, and that there is only so much you can spend on Google Ads, earned media is a great way to get free publicity.
So how much was all of this worth? Well in an interview Brain Chesky mentioned the following:
Buy doing Icons, we got twice as much coverage as we did with the IPO
Brian chesky
Brian chesky
Brian goes on to say that an IPO is worth tens of millions of dollars in marketing.
So just think, if you can get twice as much coverage as an IPO, that is a lot of free publicity.
But after just two weeks of Icons, there was almost 10,000 articles written about it!
Airbnb Customer Journey Flowchart
Look at this video, it has 24 million views! This is a lot of free publicity for Airbnb. And think, this is just one video.

Estimating the value of that one video

To estimate how much Airbnb would have paid for this exposure, we can use industry-standard YouTube CPM (Cost Per Mille) rates. These typically range between $4 and $20 per 1,000 views.
First, let's calculate the lower range at $4 CPM. For 24 million views: 24 million views ÷ 1,000 = 24,000 (thousands of views) 24,000 × $4 = $96,000.
Now, let's consider the higher range at $20 CPM: 24 million views ÷ 1,000 = 24,000 (thousands of views) 24,000 × $20 = $480,000.
Therefore, if Airbnb were paying for advertising, the cost for this 24 million-view video would range between $96,000 and $480,000! For this one video alone!

The ROI of this

So, let's break this down. Airbnb could have spent millions more on Google Ads to get the same amount of exposure. But instead, they invested $5 million in building the iconic UP house.
If we estimate the video value alone at $96,000 to $480,000 for just 24 million views, and consider that the house itself generated countless articles, interviews, and social media buzz, it's clear that the return on investment from the earned media is far greater than just the value of ads.
In fact, with multiple videos, articles, and social media posts still being shared, the ROI on this investment could easily be valued in the tens of millions of dollars, making this strategy not only creative but also a smart financial move.

Do Things That Don't Scale

Brian Chesky described the Icons project as something completely unscalable, a pure magic experience. He mentioned starting with the craziest of ideas, knowing that there would be around 4,000 tickets sold each year, and those would be guaranteed to sell out at a low price.
We'll start with the craziest of magic and just really figure out how we can take that magic and then bring it to millions of people
Brian Chesky
Brian Chesky

A Strategic Brand Investment for the Future

So the UP house is actually a strategic move to keep Airbnb "top of mind." It allowed the company to reach a broad range of segments and become more than just a place for rentals.
Brian talks about this is actually just setting the stage for the future and how they want to make Airbnb experiences a key focus.

Conclusion

Airbnb's decision to build the UP house goes beyond a quirky marketing stunt. It's a powerful investment in earned media. By creating something visually and emotionally compelling, they garnered extensive media coverage, worth tens of millions in advertising dollars at a fraction of the cost.
While companies like Booking.com spend billions on Google Ads, Airbnb shows earned media's value. They've proven that significant returns can be achieved without spending on expensive ads. The UP house is part of Airbnb's long-term strategy, creating experiences people want to talk about, positioning them as more than just a rental platform.
This campaign highlights that sometimes the most impactful moves don't scale. Offering something magical, memorable, and shareable can generate immense attention and earned media. Airbnb has set the stage for future success, reinforcing their ability to capture both hearts and headlines.
Ultimately, instead of simply spending on ads, they invested in an experience that resonates deeply. It's a reminder that sometimes the craziest ideas are the most effective, and thinking outside the box can lead to extraordinary results.
Airbnb experience showcase

The End

GET THE #1 EMAIL FOR EXECUTIVES

Subscribe to get the weekly email newsletter loved by 1000+ executives. It's FREE!

More Articles

The Economics of Airbnb Icons

ARTICLE

The Economics of Airbnb Icons

Why exactly did they build the UP house?

The Time a PhD Mathematician Won the Olympics

ARTICLE

The Time a PhD Mathematician Won the Olympics

The story of Anna Kiesenhofer's incredible victory in Tokyo

AI-Powered Networking: Building 50+ Connections in a New City

ARTICLE

AI-Powered Networking: Building 50+ Connections in a New City

Discover how I leveraged AI to transform networking in London, creating a scalable system for building meaningful professional relationships.

Jeff Bezos is famous for reading slowly - here's why you need to do it too

ARTICLE

Jeff Bezos is famous for reading slowly - here's why you need to do it too

Honestly this is not an easy thing to do. I tried and it felt like the mental equivalent of deadlifting

What Every CEO Can Learn from GitHub's 100-Day Leadership Challenge

ARTICLE

What Every CEO Can Learn from GitHub's 100-Day Leadership Challenge

How Nat Friedman's Bold 100-Day Strategy Transformed GitHub and Redefined Leadership....

The Hidden Psychology of Decision-Making: What Executives Can Learn from Hostage Negotiators

ARTICLE

The Hidden Psychology of Decision-Making: What Executives Can Learn from Hostage Negotiators

Explore how understanding emotional under currents can enhance decision-making in business...

25 Strategic Moves That Established Companies Need to Steal from Startups

ARTICLE

25 Strategic Moves That Established Companies Need to Steal from Startups

Sick of slow progress in your organisation? This will help you focus on what matters...

Olympic Glory in the Digital Age: How Paris 2024 Reshaped Athletes' Social Media Landscapes

ARTICLE

Olympic Glory in the Digital Age: How Paris 2024 Reshaped Athletes' Social Media Landscapes

We look at Instagram follower counts and see if there is a correlation between winning a medal or not...

Do you lead people? Your mood is like electricity - it spreads

ARTICLE

Do you lead people? Your mood is like electricity - it spreads

Discover how a leader's emotional state can spread through an organisation like wildfire, influencing performance at every level...

Struggling to Empower Your Team? Read This Book

BOOK REVIEW

Struggling to Empower Your Team? Read This Book

Learn how the best companies build products...

AI paying Humans?

ARTICLE

AI paying Humans?

A new company Payman is betting that the future of work involves AIs paying us to do their boring tasks ...

How Youtube can help you to find your North Star Metric

ARTICLE

How Youtube can help you to find your North Star Metric

Learn why the biggest companies choose one thing to focus on...

Running a large organisation? You need to think this way

ARTICLE

Running a large organisation? You need to think this way

Day one thinking and why you need to make sure that your company thinks like this...

The 5 Word Meeting Technique

ARTICLE

The 5 Word Meeting Technique

Google, Apple and Amazon were told to run their companies this way...

The Trillion Dollar Coach: Steve Job's Coach

BOOK REVIEW

The Trillion Dollar Coach: Steve Job's Coach

This is a simple book that is a must read for any leader...

No Rules Rules: Netflix and the Culture of Reinvention

BOOK REVIEW

No Rules Rules: Netflix and the Culture of Reinvention

An inside look into the culture of Netflix...

Using a can of beans to figure out consulting pricing

ARTICLE

Using a can of beans to figure out consulting pricing

Get better at pricing your consulting jobs...

51 Books Every Executive Should Read in 2024

BOOKS

51 Books Every Executive Should Read in 2024

Hand picked, each of these has shaped us in some way...

Company

Site Information

Fun Stuff

© 2024 Cub Digital. All Rights Reserved.